Shop with Confidence at Wave Passion Outlet
At Wave Passion Outlet, we are committed to offering you the best quality products at the most competitive prices in New Zealand. We understand the importance of value and always try our best to ensure that you receive the best deal possible.
Price Match Guarantee
We guarantee that the price of any of our products is the lowest in New Zealand at the time. If you find any other store that sells the same product at a lower price, let us know and we will match that price. The product must be in stock in New Zealand.
30-Day Price Protection Policy
If the price of a product you purchased from us drops within 30 days of your purchase, we will match the new price and offer you a refund for the difference, ensuring that you will always have the best deals. Just Email us your order details and we will check if you qualify for a refund.
However, please ACT QUICKLY as we are unable to honor the previous lower price if it increases before you make the purchase,.
Exception
Clearance items, factory seconds, or used products are not eligible for price comparison under the Best Price Guarantee. The retail price cannot be compared with the price of these items for a refund.
Prices on auction platforms such as TradeMe are not eligible for the Price Protection Policy. Neither price differences between our retail price and the winning auction price nor instances where the auction price exceeds the retail price will be refunded.
Need Assistance or Qualify for a Refund?
If you have any questions about our Best Price Guarantee policy or if you qualify for a refund, please contact our customer service team:
For price match please send us a link of the other seller's prodcut page.
For price portection refund please email your order details and your bank account details for the refund.
We can locate your order using your name, contact number, or email address. If you didn't provide this information when placing your order, please keep your receipt for warranty purposes.